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Instructions:

Marketron Support Center (MSC) is committed to providing you with superior service. Please take a few minutes to respond to our Client survey. Once completed, click on the "Submit Survey" button at the bottom of the page.

Thank you for your feedback. Your input is extremely valuable to us.

Best Regards,
Lee Roquet
Director of Client Services

 

Support Feedback Survey

Please rate items from 1-5.

1 = Poor
2 = Below Average
3 = No opinion or does not apply
4 = Average
5 = Above Average

Time spent waiting for call to be answered.

1

2

3

4

5

Competency of support representative.

Completeness of answer.

Helpfulness of support representative.

Overall satisfaction of service.

Call back response wait. (if applicable)

Email response wait. (if applicable)



Group Name or Call Letters:



Please provide any additional comments or suggestions:

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