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At Marketron, we realize that great client services are just as important as great software. That's why Marketron dedicates more than 50 staff members to implementation, training and support.
To contact any of our client services staff, please contact us toll-free at 888.239.8878.
If you are looking for information regarding our TvSCAN products, please visit TvSCAN.
 Client Service Alerts  
 
Microsoft Vista Operating System

On January 30, 2007, Microsoft released its newest operating system, Vista. Until Marketron has finished testing our suite of products against Vista, we advise that you DO NOT update any personal computers or workstations used for Marketron applications. We will communicate to all users when we have completed our certification process.

Contact Marketron if you have any questions. For more information regarding Vista, please visit
www.microsoft.com

 
 What Our Clients Say...  
 
"I wanted to write this letter to thank you for your excellent service. Everyone I have had the pleasure of dealing with in your Customer Service Department has been extremely helpful, very quick to answer questions and solve our 'problems,' and most importantly, genuinely friendly...Your support is your strongest feature. I don't know how we did it before Marketron!"

- Adrienne Coy, Director-Administration, CIHI-AM & CKHJ-FM/Fredericton, New Brunswick


"While your software is fabulous, another area that is even more exceptional is your customer service. Never have I had the privilege of working with such professionals. This starts from the pre-install, to the actual in-house installation, to the customer service received afterwards."

- Dan Rioux, Traffic Manager, Pelmorex Radio/Sudbury, Ontario
 
     
 
 Marketron Client Services  
 
DeltaFlex, Control Tower, Invoice Express, InterAcct, SalesMinder and RateMinder
 
  Marketron provides product support Monday through Friday from 6:00 AM to 5:00 PM Pacific Time. Emergency after hours and Holiday service is available on an on-call basis. You can reach us by phone at 888.239.8878 Toll FREE in North America. You can also email your questions to Marketron Client Services. After a quick review, a Marketron support representative will contact you via E-mail or by phone during normal business hours.  
 
Visual Traffic Products
 
  Marketron provides product support Monday through Friday from 7:00 AM to 5:00 PM Central Time. Emergency after hours and Holiday service is available on an on-call basis. You can reach us by phone at 888.239.8878 Toll FREE in North America. You can also email your questions to Marketron Client Services. After a quick review, a Marketron support representative will contact you via E-mail or by phone during normal business hours.  
 
Marketron Traffic Products
 
  Marketron provides product support Monday through Friday from 7:00 AM to 6:00 PM Mountain Time. Emergency after hours and Holiday service is available on an on-call basis. You can reach us by phone at 888.239.8878 Toll FREE in North America. You can also email your questions to Marketron Client Services. After a quick review, a Marketron support representative will contact you via E-mail or by phone during normal business hours.  
     
 
 Secure Client Resource Center  
 
Within our Secure Client Resource Center you will find all the latest versions of your software and all needed documentation to ensure that you have the tools to maximize your investment. At Marketron, we are always looking to improve our service offerings so you have the power to request help, solve issues and download the needed information to improve your stations workflow. To login, please select which traffic system you are currently using:
 
 

DeltaFlex and Visual Traffic Web Account
 
 

Marketron Traffic Web Account
 
       
 Frequently Requested Information  
 

Broadcast Calendars 2009 + 3 Years
 
 

Broadcast Calendar 2009/2010
 
 

Arbitron Release Dates
 
 

Daylight Saving - Fall 08 - Marketron Traffic
 
 

Daylight Saving - DeltaFlex
 
 

AR Year End - Marketron Traffic
 
 

Year-End Checklist - DeltaFlex
 
 

Troubleshooting Flowchart - Marketron Traffic
 
 

DeltaFlex Log Format Change Instructions
 
 

Canadian Tax Change Procedures
 
 

Electronic Invoice Agency List
 
       
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