Frequently Asked Questions

A: Please take a few minutes to get a quick overview with our introduction video for advertisers and agencies.

A: Please reach out to the respective radio station group that created and sent the invoice. Their contact information may be on the invoice; if it isn’t, we recommend using a search engine to find the radio station’s current contact information.

A:

Step 1: Click “eInvoices” in the top menu.

Step 2: Choose your bill period from the Bill Periods drop-down list. Note that the bill period selection of “Current” is the current day and will likely show no results. To see invoices for a specific month, select that month from the drop-down.

Step 3: Click the “Search” button.

This will pull up any invoices from that bill period, and you can view or download them from here.

A: Each radio station can publish invoices to be paid here. If you don’t find one you need to pay, please reach out to the radio station group directly. Their contact information may be on the invoice; if it isn’t, we recommend using a search engine to find the radio station’s current contact information.

A: Each radio station can allow their choice of payment methods. Please use one of the payment methods provided by the radio station. If that is not an option, please reach out to the radio station group directly to submit payment.

A: Make sure you are logged in using a computer (not a mobile device) and are using one of our supported browsers:

A: The primary contact on the account can log in to the Advertising Portal to make any of the following changes:

• Add new contacts.
• Edit existing contacts.
• Delete contacts.
• Add or change distribution methods.
• Update the account address and invoice settings.

Step 1: Click “Account” in the top menu.

Step 2: Click “Contacts.” You will see all the contacts and which one(s) is designated as primary.

Step 3: Have the primary contact proceed with any updates on either the General or Contacts tab.

A: Marketron is a technology company that allows more than 6,000 local radio stations to send invoices and statements electronically. For all invoice, payment and statement questions, please contact your radio station group directly. All other requests can be emailed to help@marketron.com.