Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.
We are here to help
Marketron is rolling out multifactor authentication to improve the security of your account.
Learn more about logging in to Marketron Traffic and Visual Traffic Cloud here.
Support Hours
Mon–Fri : 6am – 6pm MT
*On-call Emergency, after hours, & holiday
service available 24/7
U.S. Holiday Schedule
Jan / New Year's Day / Martin Luther King Jr. Day
Feb / Presidents Day
May / Memorial Day
June / Juneteenth
Jul / Independence Day
Sept / Labor Day
Nov / Thanksgiving Day and the following day
Dec / Christmas Friday and Monday after
AUS Holiday Schedule
Jan / New Year's Day / Australia Day
April / Good Friday / Easter and the following day /
Anzac Day
May / Labour Day (Queensland)
Jun / Queen's Birthday (NSW)
Oct / Labour Day (NSW) / Queen's Birthday (Queensland)
Dec / Christmas Day and the following day / Boxing Day
Contact Support
Upcoming Releases
August 19, 2022
Marketron Traffic 9.5.0 – Maintenance window starting at 8:00pm EDT (expected duration: 1 hour)*
*During the maintenance period, services will be unavailable.
Platform Support
Access best practices, tutorials, industry information and product guides for Marketron NXT and REV.
Access product documentation, a knowledge base and training for Marketron Traffic products and more.
Access product documentation on RadioTrafficTM.
Enter a request for support.
Please fill out the following form or email us at help@marketron.com
to submit your request.