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Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.

Support Request


Support Hours

Mon–Fri : 6am – 6pm MT

*On-call Emergency, after hours, & holiday
service available 24/7

North America Holiday Schedule

Jan  /  New Year’s Day  /  Martin Luther King Jr. Day
Feb  /  Presidents Day
May  /  Memorial Day
June  /  Juneteenth
Jul  /  Independence Day
Sept  /  Labor Day
Nov  /  Thanksgiving Day and the following day
Dec  /  Christmas Day and the following day

Australia Holiday Schedule

Jan  /  New Year’s Day  /  Australia Day
April  /  Good Friday  /  Easter and the following day  /
Anzac Day
May  /  Labour Day (Queensland)
Jun  /  Queen’s Birthday (NSW)
Oct  /  Labour Day (NSW) /  Queen’s Birthday (Queensland)
Dec  /  Christmas Day and the following day  /  Boxing Day


Contact Support

North America

Toll-free (888) 239-8878



+61 2 9440 9811


Product Releases

View deployment schedules and release notes for each platform.

Upcoming Releases

Platform Support

iconAccess best practices, tutorials, industry information and product guides for Marketron NXT and REV.

Marketron Learning Center

iconAccess product documentation, a knowledge base and training for Marketron Traffic products and more.


iconAccess product documentation on RadioTrafficTM.

RadioTraffic Support

Enter a request for support.

Please fill out the following form or email us at help@marketron.com
to submit your request.

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