Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.
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Support Hours
Mon–Fri : 6am – 6pm MT
*On-call Emergency, after hours, & holiday
service available 24/7
North America Holiday Schedule
Jan / New Year's Day / Martin Luther King Jr. Day
Feb / Presidents Day
May / Memorial Day
June / Juneteenth
Jul / Independence Day
Sept / Labor Day
Nov / Thanksgiving Day and the following day
Dec / Christmas Friday and Monday after
Australia Holiday Schedule
Jan / New Year's Day / Australia Day
April / Good Friday / Easter and the following day /
Anzac Day
May / Labour Day (Queensland)
Jun / Queen's Birthday (NSW)
Oct / Labour Day (NSW) / Queen's Birthday (Queensland)
Dec / Christmas Day and the following day / Boxing Day
Contact Support
Platform Support
Access best practices, tutorials, industry information and product guides for Marketron NXT and REV.
Access product documentation, a knowledge base and training for Marketron Traffic products and more.
Access product documentation on RadioTrafficTM.
Enter a request for support.
Please fill out the following form or email us at help@marketron.com
to submit your request.
