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Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.

Online Request

Support Hours

Mon–Fri : 6am – 6pm MT*

*On-call emergency, after hours, & holiday
service available 24/7

Support Holiday Closure Schedule

Jan  /  New Year’s Day  /  Martin Luther King Jr. Day
Feb  /  Presidents Day
May  /  Memorial Day
June  /  Juneteenth
Jul  /  Independence Day
Sept  /  Labor Day
Nov  /  Thanksgiving Day and the following day
Dec  /  Christmas Day and the following day

North America Support

Toll-free (888) 239-8878,
help@marketron.com or via below form

Australia & New Zealand Support

Support available via below form only

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Product Releases

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View deployment schedules and release notes for each platform.

Upcoming Releases

Platform Status

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View product operational statuses.

Platform Status

Email Communications

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Email Preferences

Platform Support

IconAccess best practices, tutorials, industry information and product guides for Marketron NXT and Pitch.

Marketron Learning Center

iconAccess product documentation, a knowledge base and training for Marketron Traffic products and more.

MyMarketron

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RadioTraffic Support

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Open and Track Requests

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Frequently Requested Info

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Broadcast Calendars

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