We are here to help

Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.

Marketron is rolling out multifactor authentication to improve the security of your account.

Learn more about logging in to Marketron Traffic and Visual Traffic Cloud here.


Support Hours

Mon–Fri : 6am – 6pm MT

*On-call Emergency, after hours, & holiday
service available 24/7

U.S. Holiday Schedule

Jan  /  New Year's Day  /  Martin Luther King Jr. Day
Feb  /  Presidents Day
May  /  Memorial Day
June  /  Juneteenth
Jul  /  Independence Day
Sept  /  Labor Day
Nov  /  Thanksgiving Day and the following day
Dec  /  Christmas Friday and Monday after

AUS Holiday Schedule

Jan  /  New Year's Day  /  Australia Day
April  /  Good Friday  /  Easter and the following day  /
Anzac Day
May  /  Labour Day (Queensland)
Jun  /  Queen's Birthday (NSW)
Oct  /  Labour Day (NSW) /  Queen's Birthday (Queensland)
Dec  /  Christmas Day and the following day  /  Boxing Day


Contact Support

United States

Toll-free (888) 239-8878



+61 2 9440 9811


Upcoming Releases

August 19, 2022

Marketron Traffic 9.5.0 – Maintenance window starting at 8:00pm EDT (expected duration: 1 hour)*

*During the maintenance period, services will be unavailable.

Platform Support

iconAccess best practices, tutorials, industry information and product guides for Marketron NXT and REV.

Marketron Learning Center

iconAccess product documentation, a knowledge base and training for Marketron Traffic products and more.


iconAccess product documentation on RadioTrafficTM.

RadioTraffic Support

Enter a request for support.

Please fill out the following form or email us at help@marketron.com
to submit your request.