Case Study
National Wholesale Liquidators
SMS drive to brick & mortar retail campaign
Objective
- National Wholesale Liquidators wanted to grow their mobile database and drive traffic into their 12 stores
Solution
- To do this, National Wholesale Liquidators advertised their new mobile marketing campaign in-store, online and in their print advertising
- National Wholesale Liquidators offered $5 off any purchase over $25 when a customer joined their mobile club
Call to Action
- “Text NWL to 77000 to join our mobile club and get 20% off a purchase of $25 or more at National Wholesale Liquidators”
Measurement of Success
- Retailer was able to build a mobile subscriber database of 50,000 customers
- Customers with the text message promotion spent 80% more at National Wholesale Liquidators than customers that didn’t receive the promotion
- More specifically, customers that received the text message offer spent on average $45 at this retailer, while customers that didn’t receive the text message offer only spent $25
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